Supporting someone you love

Please see our Visiting Hours page for current times. Check in at reception on arrival. Your loved one's care team can advise whether any specific considerations apply to their program. 

There's no need to bring anything in particular — just yourself. Small personal gifts like books or cards are welcome. Please check with the ward about food items. Some items that may pose a safety risk to patients

• Flowers – flowers must not have any materials that may put patients at risk such as wire. We have vases for patient use.
• Gift boxes - please consider our infection control guidelines for food safety, as well as patient wellbeing when purchasing gift boxes.

Of course, patients are permitted to have their phones throughout their admission.

The most important thing is to be supportive without pressure. Let them lead. Trust the process. And take care of yourself too — this can be a difficult time for families, and you deserve support as well.

We can provide information and guidance for family members at the request of your loved one. Some programs also incorporate family involvement as part of the treatment process.