Payment & Private Health Cover

Most private health insurance policies with psychiatric cover will contribute to your treatment at Deakin Private Hospital. The amount covered depends on your policy and level of cover. We'll complete a health fund check during your admissions assessment. 

Please note: if you have been a member of your private health insurer for less than 12 months your insurer may not accept liability for the hospital costs associated with your admission (e.g. if your condition or any symptoms of your condition existed prior to your joining your private health insurer or upgrading your level of hospital cover).

You may wish to confirm with your private health insurer prior to your admission to hospital:

• Does my hospital policy cover me for this treatment, or is there any exclusions, restrictions or waiting periods that apply.
• Is my procedure / treatment covered by a no-gap or gap cover scheme?
• Do I have to pay an excess, co-payment, or any other gap under my hospital policy? If so, how much?
• What are the insurance benefits payable for each of the estimated costs (e.g. hospital costs, doctors’ fees)?
• Do I have to pay extra for my doctors’ fees and those of anyone else involved with my treatment, or is it all covered?

Medicare rebates may apply to consultations with your treating psychiatrist during your inpatient stay. We'll help clarify what's applicable to your situation.

If you're a current or former ADF member, DVA-funded treatment may be available. Our team will confirm your eligibility and support you through the DVA process.

If you don't have private health insurance, self-funded admission is available. We'll provide a full cost estimate before your admission so there are no surprises.

The hospital will provide you with an “Estimate of Expenses” which details the estimated hospital costs, insurer benefits (if applicable) and patient costs.

Whilst every effort will be made to provide you with an accurate estimate of patient costs, the estimate may vary due to unforeseen circumstances, variations from the proposed treatment / procedures, or an extended length of stay in which case additional costs may apply.

Costs that you may incur that may not be covered by your insurer may include but are not limited to:

• Ambulance transfers.
• Non-medical services (e.g., hairdresser, beauty services etc.);
• Non-admission related, non-PBS and discharge medications;
• Boarder accommodation / meals and visitors’ meals;
• Non-Medicare rebateable items or services;
• Aids & equipment.
• Telephone calls (international and non-local) and car parking;
• Other goods or services.

You may also receive accounts from other providers associated with your hospital treatment, these may include:

• Emergency centre attendances
• Treating psychiatrist (for uninsured patients)
• Pharmacy (e.g. non-admission related, non-PBS and discharge medications);
• Pathology services (e.g. blood tests); or
• Radiology services (e.g. x-ray’s).

Please send all requests for Health Information Services (HIS), including discharge summaries, requests for information (ROI), summons, and related documents, to the following email address: dkn.his@imh.com.au