Mariam is the Admission and Assessment Coordinator at Deakin Private Hospital. In her role, she oversees the patient admission process, ensuring that each individual’s psychological and medical needs are thoroughly assessed to confirm they align with the services provided by the hospital. Mariam works closely with the healthcare team to guarantee a smooth and efficient patient flow within the facility. Her efforts are pivotal in optimising the patient journey, reducing wait times, and securing the delivery of suitable care and support during their time at Deakin Private Hospital. As the initial point of contact, Mariam is dedicated to improving the patient experience by delivering outstanding customer service.